Onboarding

Designing an onboarding experience that facilitates seamless, personalized engagement from day one — making the first app experience purposeful.
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Background

This was a self initiated project aimed at improving the onboarding experience for new users of the app. I set out to explore how we might better guide users in setting up their accounts and tailor their experience from the very beginning before they fully dive into the product.
The goal was to surface key features and value upfront, helping users understand what the app could offer and encouraging early engagement by aligning the experience with their interests and needs.

Approach

To help first-time users unlock the full value of the app from the start, I began by identifying key opportunities to simplify and personalize the onboarding journey. The redesigned flow introduced lightweight prompts that helped users:
Customize their navigation
Set up notifications for topics and shows they care about most
Subscribe to newsletters that matched their financial goals
Create their first watchlist, enabling real-time updates and curated content for companies and symbols they already follow.

CNBC Projects

01.

CNBC+

CNBC+

New Product

Redesigned CNBC’s Livestream experience by enhancing how users find and discover video content—unlocking new capabilities that improved engagement, increased time spent in the app, and delivered more personalized, relevant recommendations.

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02.

Home Feed

Home Feed

Navigation

Re-imagining CNBC’s mobile app Newsfeed to surface relevant and engaging content— transforming a cluttered scroll into a structured experience around user behavior and interests.

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03.

Menu Redesign

Menu

Redesign

Simplifying and reorganizing CNBC’s mobile app Menu — while also improving clarity, streamlining how users interact with it, and showing features that matter most.

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